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How BioHealthcare Hub™ Works

Advanced testing, personalised reporting, and expert guidance in one secure platform helping you predict potential issues, prevent future problems, and protect your long-term health.

Predict
Prevent
Protect
01
Choose Your Test

Start with the test that matches your health goals

Each test is clearly explained so you can choose with confidence and complete your purchase securely. Select one or combine multiple tests everything works together in your Hub.

  • Blood Testing - Understand what's happening in your body right now
  • Gut Health Analysis - Discover how your microbiome affects digestion, immunity, and energy
  • DNA & Genetic Testing - Learn how your body is uniquely designed to respond to lifestyle and nutrition
  • Pharmacogenomics - See how your genes influence medication response
  • Specialist Programmes - Including advanced services such as Cancer BioCare™
Choose Your Test
02
Sample Collection

Collect your sample your way

Choose the option that fits seamlessly into your life. Your sample type depends on your test DNA uses saliva; blood testing uses a blood sample; gut health uses a stool sample for NGS, blood for EatIQ™, or both for the combined programme.

  • At Home - Simple, guided instructions so you can collect yourself
  • With a Qualified Healthcare Professional - Available at home, workplace, or healthcare club
  • At an Approved Clinical Location - Visit one of our partner clinics or health clubs

Once your order is placed, our team will contact you to confirm details and support you every step of the way.

Choose Your Test
03
View Your Results

Results delivered with clarity & confidence

Your results are delivered securely through BioHealthcare Hub™ clearly explained so you understand what they mean and what to do next. No confusion. No guesswork.

  • Email notification as soon as your results are ready
  • Log in to your secure portal to view, download, and read reports
  • Blood results typically available within 48 hours
  • DNA results take longer due to advanced in-depth analysis
  • All reports stored in one secure, easy-to-access dashboard
  • Clear explanations help you understand what to do next
Choose Your Test
04
Doctor Review

Expert guidance when it matters most

For gut health and DNA testing, your results don't stop at a report. Once ready, they are reviewed by an experienced doctor who specialises in interpreting this type of advanced data.

  • Doctor-led consultation for gut and DNA tests
  • Clear explanation of what your results mean specifically for you
  • Personalised insight based on your microbiome or genetic data
  • Opportunity to ask questions and understand your next steps
  • Blood test results delivered via secure portal for self-review with your doctor
  • Never left alone to face complex data without support
Choose Your Test
Your Reports

Reports designed to tell you exactly what to do next

Most health tests stop at numbers. BioHealthcare Hub™ reports go further translating complex data into meaningful insight and clear, actionable guidance.

🩸
Blood Health Reports
  • See your current biomarker levels across all tested areas
  • Understand whether levels are optimal, borderline, or outside range
  • Clear guidance on how to improve or support each marker
  • Informed of potential health issues if imbalances go unmanaged
Get Started →
🦠
NGS & EatIQ™ Gut Report
  • Deep NGS analysis of gut bacteria, species, and functional pathways
  • Identification of supportive vs disruptive microorganisms
  • EatIQ™ immune response mapping to key food groups
  • Clinical insight into how gut balance impacts every body system
Get Started →
🧬
DNA Health Reports
  • Understand genetic tendencies and long-term predispositions
  • Identify areas where preventative focus may be beneficial
  • Smarter lifestyle, nutrition, and health decisions from genetic insight
  • Designed for awareness and planning not diagnosis
Get Started →
Result Timelines

How long do results take?

You'll receive an email notification as soon as your results are ready. Turnaround times reflect the complexity and depth of each test.

🩸
48h
Blood Tests
Comprehensive biomarker analysis with clear results delivered to your secure dashboard
🍽
5 days
EatIQ™ Food Response
IgG immune food response testing with personalised dietary insight
🔬
10 days
Cancer BioCare™
Galleri® multi-cancer detection with DNA methylation analysis and precision validation
🧬
21 days
DNA / NGS / Pharmacogenomics
Next Generation Sequencing, deep bioinformatics analysis, and specialist clinical interpretation
Common Questions

Frequently Asked Questions

Everything you need to know from choosing your test to receiving and acting on your results.

What is BioHealthcare Hub™?+

BioHealthcare Hub™ is a single, secure digital platform that brings together your blood, gut, DNA, and specialist health test results in one place — giving you a clearer, more complete picture of your health through one secure dashboard.

What if I'm unsure which test to choose?+

Review each test section in detail on our website. Our team is also available to provide guidance and help you choose the option most appropriate for your health goals — just get in touch.

Is sample collection safe and hygienic?+

Yes. All sample collection methods follow strict clinical and hygiene standards, whether samples are self-collected, professionally collected, or taken at a clinical location.

Why do DNA and NGS tests take 21 days?+

These tests use Next Generation Sequencing (NGS) involving high-precision laboratory preparation, deep sequencing of millions of DNA strands, advanced bioinformatics analysis, and specialist clinical interpretation. The 21-day timeframe ensures accuracy, depth, and clinically meaningful results.

Why does Cancer BioCare™ take 10 days?+

Cancer BioCare™ uses the Galleri® multi-cancer early detection test, which analyses DNA methylation patterns in the blood. This advanced process screens for multiple cancer types and requires additional precision, validation, and quality controls to ensure reliable and responsible reporting.

How are Cancer BioCare™ results communicated?+

Results are made available in your dashboard with an email notification. Where appropriate, a BioHealthcare Coach may contact you by phone to ensure results are not missed and to provide supportive guidance. All discussions are informational and do not replace medical advice.

What happens once I receive my results?+

You receive an email notification and results are presented clearly in your dashboard. A member of the BioHealthcare team may provide explanation and guidance. Where appropriate, next steps and follow-up options are discussed. Results remain available for long-term tracking.

What if my results are not what I expected?+

Unfavourable results can feel concerning — that is completely normal. Results are explained calmly and clearly, reviewed in context, and early insight often provides more options and control. Guidance on next steps is offered, and ongoing monitoring and support remain available.

Can I track my health over time?+

Yes. Your results remain stored in the BioHealthcare Hub™ dashboard, allowing you to track trends, monitor progress, and support long-term preventative health decisions.

Is my data secure and private?+

Yes. Your data is protected using industry-standard security measures and handled in accordance with applicable data protection laws. Your data is private and will never be shared without your explicit consent, except where required by law.

Do you work with my existing doctor?+

Yes. BioHealthcare Hub™ is designed to work alongside your existing healthcare team, not replace them. With your consent, results can be securely shared, reports are structured for professional review, and conversations with your providers become better informed.

What level of support can I expect?+

From your first test through ongoing monitoring, you receive clear guidance, reassurance, and expert support at every stage of your journey. You are supported beyond testing — never left alone with data.

Evidence-Based

Powered by World-Class Research

All BioHealthcare Hub™ medical protocols, testing pathways, and result interpretations are guided by the world's leading medical research organisations. Evidence-based science translated into clear, practical health insight.

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Independent Research
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