How BioHealthcare Hub™ Works

Simple. Clear. Designed to Help You Take Control of Your Health.

BioHealthcare Hub™ brings advanced testing, personalised reporting, and expert guidance together in one secure platform helping you predict potential issues, prevent future problems, and protect your long-term health.

Step 1: Choose Your Test

Pick the test that matches your health goals.

  • Blood Testing
  • Gut Health Analysis
  • DNA & Genetic Testing
  • Pharmacogenomics
  • Specialist programmes, including Cancer BioCare

Each test is clearly explained so you can choose confidently and purchase securely.

Step 2: Collect Your Sample

Choose the option that fits your lifestyle.

  • At home
    Easy instructions, collect yourself
  • With a qualified healthcare professional
    At your home, workplace, or healthcare club (location dependent)
  • At a clinical location
    Visit one of our approved clinics

Once ordered, our team contacts you to confirm the details.

Step 3: Get Your Results

Your results are delivered securely through BioHealthcare Hub™.

  • Blood results: typically within 72 hours
  • DNA results: longer due to advanced analysis
  • Instant notifications when results are ready
  • All reports stored in one secure dashboard

Clear to understand with easy access.

Reports designed to tell you exactly what to do next

Most health tests stop at numbers. BioHealthcare Hub™ reports go further translating complex data into meaningful insight and clear guidance. Every report is designed to help you:

Predict - potential health risks and imbalances
Prevent - issues from developing through early action
Protect - your long-term health and wellbeing

Blood Health Reports

Your blood reports provide clear insight into your current health status.

  • See your curretnt biomarker levels
  • Understand whether levels are optimal, borderline, or outside range
  • Receive clear guidance on how to improve or support each marker
  • Be informed of potential health issues that may arise if imbalances remain unmanaged

Your blood reports provide clear insight into your current health status.

Gut Health Report

Your gut health report provides a detailed view of your microbiome.

  • Breakdown of gut bacteria and phyla
  • Identification of beneficial and less supportive microorganisms
  • Insight into how gut balance may influence digestion, immunity, and overall wellbeing

This depth of insight supports targeted adjustments and ongoing gut

DNA Health Reports

Your DNA report is designed for long-term awareness and prevention.

  • Understand genetic tendencies and predispositions
  • Identify areas where preventative focus may be beneficial
  • Use insight to support smarter lifestyle, nutrition, and health decisions

These reports are not about diagnosis they’re about understanding what to be mindful of and planning ahead.

Frequently Asked Questions

Below you’ll find clear, straightforward answers to the most common questions about BioHealthcare Hub™ and KnowMyGut™ covering blood, gut, DNA, Cancer BioCare™, and pharmacogenomic testing. From choosing the right test and understanding how sample collection works, to receiving your results and the support available along the way, everything is explained clearly and calmly.

If you don’t find what you’re looking for, our team is always happy to help.

BioHealthcare Hub™ is a single, secure digital platform that brings together your blood, gut, DNA, and specialist health test results in one place.
It’s designed to help you understand how these areas connect, giving you a clearer, more complete picture of your health all through one secure dashboard.

Most providers focus on just one type of test. BioHealthcare Hub™ connects blood, gut, DNA, cancer screening, and pharmacogenomic testing into one platform, with results stored in a single dashboard and supported by biomedical and clinical expertise. This connected, supported approach is what sets us apart.

BioHealthcare Hub™ is for individuals who want clear health insight, a preventative and proactive approach, and human support alongside their results.
It is suitable for adults at all stages of life.

We offer a wide range of testing options, including:

  • Blood testing
  • Gut health testing (KnowMyGut™)
  • DNA & genetic testing
  • Pharmacogenomics
  • Cancer BioCare™ (multi-cancer early detection)
  • Specialist health programmes

Each test is clearly explained so you can choose confidently.

Yes. You may select individual tests or combine multiple tests. All results are stored together in your BioHealthcare Hub™ dashboard, making it easier to see connections and track progress over time.

If you’re unsure, you can review each test section in detail.
Our team is also available to provide guidance to help you choose the option most appropriate for your health goals.

Sample collection is designed to be simple, flexible, and convenient.
Depending on the test, samples may be collected:

  • At your home
  • At your place of work
  • At an approved healthcare or wellness location
  • Via a home collection kit sent to you
  • At one of our approved clinical locations
  • Clear instructions are always provided, and support is available if needed.

Yes. All sample collection methods follow strict clinical and hygiene standards, whether samples are self-collected, professionally collected, or taken at a clinical location.

Indicative turnaround times are as follows:

  • Blood tests: within 48 hours
  • EatIQ™ (IgG food response test): 5 days
  • Cancer BioCare™ (Galleri® multi-cancer test): 10 days
  • DNA tests, gut NGS sequencing & pharmacogenomics: 21 days

You will be notified as soon as results are available.

These tests use Next Generation Sequencing (NGS) and advanced genetic analysis.
They involve:

  • High-precision laboratory preparation
  • Deep sequencing of millions of DNA strands
  • Advanced bioinformatics analysis
  • Specialist clinical interpretation
  • The 21-day timeframe ensures accuracy, depth, and clinically meaningful results.

Cancer BioCare™ uses the Galleri® multi-cancer early detection test, which analyses DNA methylation patterns in the blood.
This advanced process screens for multiple cancer types and requires additional precision, validation, and quality controls to ensure reliable and responsible reporting.

All results are securely displayed in your BioHealthcare Hub™ dashboard.
You will also receive an email notification when results are released.

Once your results are available:

  • You receive an email notification
  • Results are presented clearly in your dashboard
  • A member of the BioHealthcare team may provide explanation and guidance
  • Where appropriate, next steps or follow-up options are discussed
  • Results remain available for long-term tracking and monitoring

You are supported beyond testing — not left alone with data.

Unfavourable results can feel concerning and that is completely normal.
If results highlight areas of concern:

  • They are explained calmly and clearly
  • Results are reviewed in context, not in isolation
  • Early insight often provides more options and control
  • Guidance on next steps may be offered
  • Ongoing monitoring and support remain available
  • Results are information designed to support informed decisions, not judgement.

When Cancer BioCare™ results are ready:

  • Results are made available in your dashboard
  • You receive an email notification
  • Where appropriate, a BioHealthcare Coach may contact you by phone to ensure results are not missed and to provide general, supportive guidance
  • All discussions are informational and supportive and do not replace medical advice.
  • Results can be shared with your healthcare providers with your consent.

Yes. BioHealthcare Hub™ is designed to work alongside your existing healthcare team, not replace them.
With your consent:

  • Results can be securely shared
  • Reports are structured for professional review
  • Conversations with your providers are better informed
  • You remain in full control of your data.

Yes. Your results remain stored in the BioHealthcare Hub™ dashboard, allowing you to track trends, monitor progress, and support long-term preventative health decisions.

Yes. Your data is protected using industry-standard security measures and handled in accordance with applicable data protection laws.

No. Your data is private and will never be shared without your explicit consent, except where required by law. .

From your first test through ongoing monitoring, you receive clear guidance, reassurance, and expert support at every stage of your journey.

You can contact our team through your BioHealthcare Hub™ account, or via the official email and phone details provided after purchase.

BioHealthcare Hub™ is designed to support clarity, confidence, and informed decision-making working alongside qualified healthcare professionals, every step of the way.

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